REF It Up Education Day

Shipping Options:

• Standard shipping: £2.95 or FREE on orders over £50*. Delivery typically takes 2-4 working days.
• Tracked shipping: £4.50 or FREE on orders over £50. Orders will be delivered within 2-3 working days.
• Express shipping: £5.99 or FREE on orders over £120. Delivery within 1-2 days.
• International shipping: Rates vary based on your location. Please refer to our Delivery Info for more details.

Returns:

• You have a 30-day window to return your order, provided it remains unopened and unused.
• We will issue a full refund within 5 working days after receiving the returned item.
• For a hassle-free return, kindly contact us.
• If you are returning a product due to a change of preference, you will be responsible for any postage costs associated with the return.

Damaged and Faulty Items:

• If a product is faulty or damaged, we will cover the return shipping costs.
• We will then proceed with either a replacement or a refund.

Refund Processing Time:

• We strive to assess and authorize returns within 2 working days.
• Instructions for returning your item will be provided once the assessment is complete.
• Once we receive the returned item, we aim to process your refund within 5 working days.
• If you require any assistance during this process, please don't hesitate to contact us.